This Site www.claudinechi.com is owned and operated by Claudine Chicheportiche, ABN 38770501156, trading as Inspired by Claudie, (referred to in these terms as Inspired by Claudie “we”, “us”, and “our”).

Please take the time to read the terms of use that are applicable to your use and enjoyment of this Site and the content made available to you via this Site and our social media channels (“Terms”). These Terms together with our Privacy Policy apply to all Site visitors, subscribers, customers, and all other users of the Site (“user”, “you” and “your”).

Consent to Site- Terms

By accessing and using this Site, our social media channels and any other materials made available to you or provided to you on this Site, whether made available for purchase or not, you are taken to accept our Terms.


This Site and its services are not intended for use by anyone under the age of 18. By using the Site to purchase any products or services, you warrant that:
a. you are over 18 years of age and have the legal capacity to enter into a legally binding contract;
b. have read and accepted these Terms; and
c. will comply with these Terms.

Creating An Account

In order to access some features of the Site or to place an order, you may have to register an account. This means you’ll have to give us accurate information including your name, your business name, address, a valid email address and telephone number and you must be at least 18 years old.

You warrant that any information you provide during the account set up process is accurate and correct at the time you provide the information and that you’ll update information should there be any changes to the information provided. You’ll be solely responsible for the activity that occurs on your account (including orders placed on your account) so keep your account password secure.

We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law or where your conduct impacts our reputation.

Digital Products

Upon purchase of a downloadable product from this Site or any such site where the product is electronically stored, you will receive an email with a link to complete the purchase of your product including, where applicable, a direct download for your product.

Products may be available on this Site without a need to purchase or download them. You agree and accept full responsibility and risk for downloading and using these products. You agree that you will indemnify and hold harmless, Inspired by Claudie and all our related entities and personnel, against liability for any harm or loss caused by the downloading and use of these products.

You agree that it is your responsibility to ensure that you have the appropriate programs and hardware available to access and use the downloadable products and that this is not a reason for which we can offer a refund.

Refunds for Digital Products

Due to the nature of digital products that are downloadable, including ebooks, ebook bundles, journals, guides, audio materials, or any such similar digital products, any orders received and processed by us for digital products available to be purchased online, has a strict no refund/ no return/ no exchange policy

Refunds for Online Digital Programs (Digital Courses)

Our standard refund policy for digital programs or digital courses is a 30-Day, 100% Money-Back Guarantee. To be eligible for a refund, you must make a refund request at support@claudinechi.com within the applicable time period. Requests for a refund must include evidence that you have completed the course material and provide the reason you believe you are not getting results. Without demonstrated evidence that the course material has been completed, a refund will not be granted.

Changes to these Terms

We reserve the right to change or modify these Terms at any time consistent with applicable laws and principles, without notice to you. These changes will be effective as of the date we post the revised version on this Site. It is your responsibility to review these Terms prior to use and periodically throughout your use of our Site and services. If at any time you choose not to accept these Terms, you should not use this Site.

By remaining on this Site and your continued use of this Site is deemed acceptance of any modifications or amendment of these Terms. You may also accept these terms where you click “Work With Me”, “Agree”, “Join”, or “Book”, where such an option is made available to you during your use of the Site. If you’re uncertain about the Terms or anything else on our Site, please don’t hesitate to contact us before completing any purchase.

Intellectual Property and Copyright

All coaching services, workshop services, speaking or presenting services, or any such offers, products, digital programs, digital offers, and including all content, video, worksheets, and all other materials produced, unless otherwise stated, is copyright by Inspired by Claudie.

Any use, copying, repurposing, distribution, and/or publication of any part of the services, products, offers, video, digital programs, materials, or any Site content, is strictly prohibited unless we authorise approval in writing.

No Commercial Use

You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever the Site, our products and/or services or the Content, our Intellectual Property and Third-Party Licensed Intellectual Property in whole or in part without our prior written consent. We reserve the right to immediately remove your access to our Site, products and services, Content, without refund, if you are found to be violating these Terms.

Free or paid content

Where you download or purchase our digital products (including checklists, guides, ebooks, workbooks, video or audio content) (Digital Products) you are granted a non-exclusive, non-transferable, limited license to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without Our express written consent. We reserve the right, in our sole discretion, to accept or refuse to provide the products and/or services to you at any time for any reason.

Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.

Links To Other Websites

Our Site and social media channels may have links to other sites operated by third parties. Unless we expressly tell you otherwise, we do not in any way, endorse, control or approve of and nor are we responsible for the content on those websites. It’s up to you to decide if those websites and their content work for you, and we recommend that you investigate and do your due diligence to determine that.


These Terms also include our Privacy Policy which sets out how we use your personal information, which can be accessed here. By using this Site, you consent to the processing described in the Privacy Policy and warrant that all data provided by you is accurate.

Prices and Payment

All prices are in Australian Dollars (AUD). For Australian residents only, Australian Goods and Services Tax (GST) must be added as charging gst is required by Australian Law. The prices indicated on the Site may change at any time without advance notice to you. If you’ve purchased one of our programs, courses, or other products and/or services, it will be charged at the price in force at the time a customer’s order is validated.

We reserve the right at any time to modify or discontinue a product, service program, or course without notice at any time. We shall not be liable to you, or to a third-party for any modification, price change, suspension or discontinuance of the program, course, product and/or service.

We offer visitors who want to purchase from our Site the option to pay for the products and/or services by credit card or such other method of payment as notified by us from time to time. You acknowledge and agree to make timely and full payments to us for the products and/or services purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any and all payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to the products.

Instalment Payment Plans

If you select an instalment payment plan, you hereby grant Inspired by Claudie permission to automatically charge the applicable fee to your designated payment method at the beginning of each applicable payment period until all payments have been completed. If you select an instalment payment plan, you agree to keep your designated payment method information, including all billing information, current, complete and accurate.

A failure to pay an instalment for any digital program, course, or any such offer, may result in immediate suspension or termination of your account and access to said program, course, or offer.

To maintain access to your account, program, or any such offer, your account and payments must be current and in good standing for which you have registered. In line with our Refund Policy, if your account is suspended or terminated for a failure to pay, you will not receive any refund except at our sole discretion and any scheduled automatic renewals will not occur.

Errors in Charges

In the event of an error that results in an incorrect charge, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any erroneous amount charged. In addition, we may, in lieu of a refund as provided in this paragraph, opt to provide you with a service credit, with a value equal to the amount charged to your payment method.

No Cancellations

Other than what is stipulated in our Refund Policy, all sales are final and we do not offer any refunds or cancellations. If you select an instalment payment plan, you will be obligated to complete all instalment payments.

Electronic Communications and Electronic Signatures

You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through this Site, including but not limited to any consent you provide to receive communications from us solely by means of electronic transmission. You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means using an electronic device such as a mobile phone, tablet, desktop, laptop or any other computer device capable of allowing you to click or tick, your agreement and/or consent will be enforceable, legally binding, and deemed to be as effective as if you had written your signature by hand.

Personal Responsibility

By participating in any programs, courses, purchasing any products or services, or otherwise using our Site, you acknowledge you are solely and personally responsible for any results you achieve. You further acknowledge and agree that you will undertake your own due diligence and judgement before applying anything you have gained or learned from your use of this Site, purchase of products and/or services or participation in any programs or courses, taking into account your own personal circumstances.


We may, from time to time, run events. You consent that we may capture (including by photograph or video) any participation in any type of event that may be run by us. You acknowledge and agree that we have the ability to use content captured at these events at our Sole discretion, including to advertise or promote the business.

You may be required to specifically sign a waiver or consent form to acknowledge your acceptance of these terms and that may be required to agree to other Additional Terms in order to participate in the event.

Submitting Content to Site and Social Media

We always appreciate interaction on our social media channels and feedback about our Site, products and services. You may be invited to submit feedback or a review, you can also comment parts of our Site or interact with us via our social media channels. We love to hear from you!

Where you do decide to submit such feedback or comments, you represent and warrant that:
a. you are the sole author and owner of the intellectual property and any other rights in that content (or have the right to use that content with appropriate consents and permissions);
b. give us permission to post or otherwise use that feedback on our social media or other channels;
c. you waive any and all existing and future moral rights (as defined in the Copyright Act 1968(Cth) in the content you provide us;
d. the content does not violate these Terms; and
e. you are at least 18 years old.

We reserve the right to remove a review or comment if such review or comment contains:
a. libelous or otherwise unlawful, abusive or obscene material;
b. attacks our employees or another contributor;
c. contains material that discloses your personal information; or
d. is unrelated to the post or content to which you have reviewed or commented on.


We may from time to time run competitions through this Site and or through our social media channels. Your participation in those competitions is subject to these Terms and any terms and conditions that are specific to each competition.

Prohibited Use

In addition to any other prohibitions, you must not, under any circumstances use the Site or its content:
a. for any unlawful purpose;
b. to solicit others to perform or participate in any unlawful acts;
c. to violate any international, federal, or state regulations, rules, laws, or local ordinances;
d. attempt to change, remove, deface, hack or otherwise interfere with this Site or any material or content displaced on the Site;
e. hack into any aspect of the Service; corrupt data; cause annoyance to other users;
f. infringe upon the rights of any other person’s proprietary rights;
g. send any unsolicited advertising or promotional material, commonly referred to as “spam”; or
h. attempt to affect the performance or functionality of any computer facilities of or accessed through this Site.

Warranties and Disclaimers 

The use of any programs, courses, products and/or services, requires personal choices and/or actions that are unique to the individual and any reliance on the content made available on our Site, through our programs, courses, products and/or services are at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by applicable laws, in no event are we, any of our subsidiaries, or any of their shareholders, directors, officers, employees or licensors responsible for any losses and expenses, however arising, including without limitation, any direct, indirect and/or present, unascertained, future or contingent, loss of use, loss of data, loss caused by a virus, loss of income or profit or projected profit, loss or damage to property, claims of third parties, or other losses of any kind or character arising from or in connection with your use of our Site and /or our products or services, your inability to access our Site, interruption or outage of our Site or the fact that content on our Site or in our services is inaccurate, incomplete or out of date. Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010).

Our Right To Be Indemnified By You

To the fullest extent permitted by applicable laws, you agree to indemnify, and hold us and our related entities, affiliates, and our and their respective officers, agents and employees harmless from any loss, liability, claim, or demand, (including reasonable legal fees on a full indemnity basis), made by any third party due to or arising out of your use of this Site in violation of these Terms and/or arising from a breach of these Terms and/or any breach of your representations and warranties set out in these Terms or your breach of any law or the rights of a third party.


Where you have selected to enter into a further agreement, relationship or contract with us beyond this Site, including by purchasing products or services which require this, we will issue you with Additional Terms. These Additional Terms together with these Terms will form the agreement between the parties (Agreement).

Breach and Termination

The agreement constituted between us by your use of the Site may be terminated:
a. where you breach any provision of these Terms; or
b. at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, and you will no longer be authorised to access the Site.


If any term or provision of these Terms is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms will remain in full force and effect.

Ceasing Our Website

We have the right to discontinue this Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We will not be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.


We are permitted to assign, transfer, and subcontract our rights and/or obligations under these Terms without any notification or consent required. However, you are not permitted to assign, transfer, or subcontract your rights and/or obligations under these Terms.

Entire Agreement

These Terms, together with our Privacy Policy, and any Additional Terms and disclaimers, contained on this Site, constitute the entire understanding and agreement between us and you, in relation to your use of this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, respect to this Site and your use of this Site.

Governing Law and Jurisdiction

All Terms shall be construed in accordance with and governed in all respects by the laws of the State of QLD], Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost effectively and efficiently as possible. Where a dispute cannot be resolved, you agree to submit to the non-exclusive jurisdiction of the courts of the State of QLD, Australia.